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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ivan Kucera

April 30, 2025

5  out of  5
rating by ivan Kucera
"Amazing customer service and price"
We responded:
"Thanks for the 5 star review! "
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22StreetGlide

April 21, 2025

5  out of  5
rating by 22StreetGlide
"The staff at Brett Twitty- State Farm Insurance Agency are outstanding. I dealt with Riley Wells who was outstanding. I called the office to replace a vehicle in that I bought a new vehicle. Riley was extremely helpful, professional and had a great sense of humor. In a matter of minutes Riley took care of everything and my new vehicle was fully insured. I have been dealing with this insurance company for over 30 years and the entire staff are very knowledgeable and friendly. Highly recommend👍🏽👍🏽👍🏽👍🏽"
We responded:
"Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Brett Twitty Insurance Agency"
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Felipe De Bene

March 26, 2025

5  out of  5
rating by Felipe De Bene
"Riley provided exceptional service with quick response times and competitive quotes. His expertise and professionalism made the entire process smooth and efficient. Highly recommend!"
We responded:
"So happy we were able to give you a positive experience. Thank you for the great review! "
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Dan Skretteburg

March 25, 2025

5  out of  5
rating by Dan Skretteburg
"Riley assisted me, and was VERY helpful. Gave me all information, such as if prices change, or if I need to update any info, ALL without me even asking. Went above and beyond."
We responded:
"Thank you for the 5 stars! "
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Brian

March 17, 2025

5  out of  5
rating by Brian
"Very pleasant and easy to work with. Cost was very competitive far a major insurance institution. The process was quick and easy to insure my vehicle. Thank you Jami"
We responded:
"Thank you for the wonderful review and choosing our office for your insurance needs "
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Warren Gillenwater

March 11, 2025

5  out of  5
rating by Warren Gillenwater
"I worked with Jami to Quote Home, Auto, and Umbrella insurance, She was very knowledgeable, detailed, and friendly. Quotes were competitive and complete. I have now switched to State Farm with Brett Twitty - State Farm Insurance Agent."
We responded:
"I’m so glad we were able help. Thank you for the 5 star review! "
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Kevin Riggins

March 10, 2025

5  out of  5
rating by Kevin Riggins
"I am very pleased with the professional service I have received from Brett Twitty. They are cordial and easy to do business with."
We responded:
"Thank you for the kind words and the great review!"
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Raiders27

March 5, 2025

5  out of  5
rating by Raiders27
"Brett and Jami have done a phenomenal job helping me transition from GEICO who were not helpful whatsoever after I was involved in a car accident that was not my fault. Brett picked up immediately and was able to get me all set up with my car insurance. Jami did an amazing job with follow up and went above and beyond to help with a claim that didn’t even go through stare farm since I had switched over post accident. Highly recommend this team!!"
We responded:
"Thank you for choosing us to help with your insurance needs. We appreciate the kind words! "
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April Beilfuss

March 1, 2025

5  out of  5
rating by April Beilfuss
"Kim was very helpful in the process of switching insurance companies. Even though my rates were reduced by $100, Kim made sure my coverage on my new State Farm policy matched my coverage with my previous company and explained everything to me in non-insurance language so I could understand, haha. She took care of everything on her side and followed up with me to ensure I had signed my policy into effect. She answered all the questions I had with ease. I highly recommend reaching out and asking for Kim!"
We responded:
"So happy we were able to help you switch and Kim could help with the process! Thanks for the great review!"
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Phil Gaul

February 28, 2025

5  out of  5
rating by Phil Gaul
"Jami Hanson was great answering any questions and quick responses. Great service overall!"
We responded:
"Thank you for the great review and letting us help with your insurance! "
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Lauren Hartman

February 26, 2025

5  out of  5
rating by Lauren Hartman
"Super great customer service. Riley was professional, extremely helpful, and quick to respond whenever I had questions. Would definitely recommend!"
We responded:
"Thank you for the 5 stars! "
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Katie Synek

February 20, 2025

5  out of  5
rating by Katie Synek
"Jami was very friendly and helpful. Helped me navigate all the information so we could accurately compare our insurance premiums. Made it very easy and clear-we saved with State Farm after being with our previous insurance for over 20 years!"
We responded:
"I’m happy we were able to help transition your insurance and save you some money. Thank you for choosing our office!"
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Alyssa Pedersen

January 30, 2025

5  out of  5
rating by Alyssa Pedersen
"Everyone at this office is so polite and helpful! I especially love working with Amanda! She is always happy to help and is great at clarifying confusing insurance questions!"
We responded:
"So glad we are able to help with your insurance needs. Thank you for the review! "
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zhamalkan batyrkulova

January 30, 2025

5  out of  5
rating by zhamalkan batyrkulova
"They are good professionals who know their job.Thank you girls👍🏻😘"
We responded:
"Thank you for the great review! "
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Jignesh Jain

October 7, 2024

5  out of  5
rating by Jignesh Jain
"We have been with Twitty Insurance for Auto/Home/Umbrella Insurance for the last 2+ years. The team at Twitty is extremely professional and responsive. Irrespective of who I am working with, on my request or query, the team member is able to handle my request promptly - including claim processing, changes to insurance, mobile app support and myriad of other things. I strongly recommend Twitty for your insurance needs."
We responded:
"Thank you for the great review and for being our client! "
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Sosamma John

August 18, 2024

5  out of  5
rating by Sosamma John
"We had the privilege having Amanda Glover for our auto, life and home owner insurances. Amanda took the time to get all the information we needed and answered of all our questions. She gave us all the information we needed to make the best decision. We enjoyed working with her. We highly recommend her for her sincere service. Thank you so much. - Sosamma John"
We responded:
"Thank you for the review and letting us help with your insurance needs!"
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Janet Sam

August 16, 2024

5  out of  5
rating by Janet Sam
"Riley has been so helpful answering my questions and very professional. Thank you for all your help."
We responded:
"Thank you Janet for the 5 star review! "
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Margaret Quain

August 5, 2024

5  out of  5
rating by Margaret Quain
"I was recently married and both my husband and I had policies with State Farm; however we each had our own agents. In an effort to simplify things, we wanted to combine all policies under one agency. Jill from Brett Twitty's office worked with us to make the change. She was professional, prompt and knowledgeable. We are extremely confident that Brett and staff will handle all of our insurance needs!"
We responded:
"We really appreciate you choosing our office to help handle your needs! Thanks, Margaret! "
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Michael Tessner

August 3, 2024

5  out of  5
rating by Michael Tessner
"Riley has helped me with auto and now home insurance. He is knowledgeable and thorough and a delight to work with. He is a good man and employee."
We responded:
"So happy to hear you’re happy with our team. Thank you for letting us help with your insurance needs. "
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Nicole Smith

August 1, 2024

5  out of  5
rating by Nicole Smith
"Awesome customer service, quick, easy.."
We responded:
"Thank you for the 5 stars!"
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R Ski

August 1, 2024

5  out of  5
rating by R Ski
"If you're looking for an insurance agent, I highly recommend Riley Wells. His knowledge of the products, attention to detail and responsiveness are all top-notch. I have called him many times with questions and he has always called be back promptly. He is also patient. I have never felt rushed. If he does not immediately know an answer to a question, he finds out and calls you back later. 5 stars across the board!!"
We responded:
"We appreciate your feedback! Thanks for being our client!"
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Sofia Gumeniuck

July 31, 2024

5  out of  5
rating by Sofia Gumeniuck
"Wonderful team, always there to help!"
We responded:
"Thanks for the great review, Sofia! "
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Becky Perthel

July 23, 2024

5  out of  5
rating by Becky Perthel
"Following a car accident the staff at Twitty State Farm were helpful, knowledgeable, and kind. Brett and his staff went the extra mile to make sure all our concerns and questions were addressed and helped us through a rough ordeal."
We responded:
"We are glad to be able to help when your family needs us the most. Thank you for the kind words and stellar review. "
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Christopher H

July 22, 2024

5  out of  5
rating by Christopher H
"I enjoy having automobile insurance coverage and homeowners insurance coverage through Brett Twitty State Farm Insurance for many years now. Today I had four questions and Riley listened to me patiently then answed them quickly and thoroughly ! This office is very professional."
We responded:
"Thank you, Chris! We appreciate the kind words and the 5 stars!"
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evan berry

July 22, 2024

5  out of  5
rating by evan berry
"Kim Bruns is an outstanding insurance agent who goes above and beyond to provide exceptional service. Her deep knowledge of the insurance industry, coupled with her genuine care for her clients, ensures that you receive the best coverage tailored to your needs. Kim's attention to detail, responsiveness, and willingness to explain complex policies in an understandable way make working with her a pleasure. She consistently demonstrates professionalism and dedication, making her a trusted advisor for all my insurance needs. I highly recommend Kim Bruns for her exemplary service and expertise."